BASIC INFORMATION ON DATA PROTECTION

DATA CONTROLLER DETAILS

Entity Name: PAJARRACA MADRID SL. (PAJARRACA MADRID)

Tax ID (NIF): B24924557

Address: Calle Playa de Castro Urdiales, 15 – 28669, Boadilla del Monte, MADRID

Email: contacto@pajarracamadrid.com

Web contact forms.

Purpose.

To respond to your inquiry submitted through our contact forms across the various websites belonging to PAJARRACA MADRID.
To send you communications and updates from PAJARRACA MADRID by various means, including electronic channels, should you check the box provided for this purpose.

Legal Basis.

The legal basis for processing your data is the explicit consent of the data subject.

Recipients. 

Companies belonging to PAJARRACA MADRID. No data will be transferred to third parties, except under legal obligation.

User registration form

Purpose

To manage your user registration across the various websites belonging to PAJARRACA MADRID. To process purchases made on the websites belonging to PAJARRACA MADRID. To provide you with information regarding the processing and status of your orders. You may receive communications via email and/or telephone to inform you of potential incidents, errors, issues, and/or the status of your orders. Your personal data may be shared with third parties to carry out specific procedures and/or services requested by the user.

Legal Basis. 

The legal basis for processing personal data is the execution of a contract and the explicit consent provided by the data subject.

Recipients. 

No data will be transferred to third parties, except under legal obligation.

Unsolicited applications

Purpose. 

To include you in recruitment and personnel selection processes conducted by PAJARRACA MADRID.

Legal Basis. 

The legal basis for processing personal data is grounded in the explicit consent granted by the data subject by virtue of submitting their unsolicited application.

Recipients. 

Companies belonging to PAJARRACA MADRID. No data will be transferred to third parties, except under legal obligation.

Newsletter Subscription

Information provided via the email addresses published on the website.

Purpose. 

To respond to your request for information.

Legal Basis. 

The legal basis for processing personal data is grounded in the explicit consent granted by you at the moment of submitting the request via email.

Recipients.

Companies belonging to PAJARRACA MADRID. No data will be transferred to third parties, except under legal obligation.

Exclusive to CLIENTS of Pajarraca Madrid.

Purpose.

At PAJARRACA MADRID, we process your personal data in order to manage administrative and logistical services arising from the contractual relationship, as well as the commitments established by the contract. At PAJARRACA MADRID, we process your data to present our products and services, courses, activities, and workshops, as well as our broader brand initiatives.

Legal Basis.

The legal basis for processing your data is the explicit consent of the data subject, compliance with a legal obligation, and the execution of a contract. For marketing communications, the legal basis is the explicit consent of the data subject.

Recipients.

No data will be transferred to third parties, except under legal obligation. Marketing communications: Companies belonging to PAJARRACA MADRID. No data will be transferred to third parties, except under legal obligation.

Exclusive to holders of loyalty cards from Pajarraca Madrid.

Purpose. 

Client loyalty initiatives, as well as the delivery of communications through various channels—including electronic means—pertaining to the business sectors of PAJARRACA MADRID.

Legal Basis. 

The legal basis for processing personal data is grounded in the explicit consent provided upon subscribing to this loyalty card.

Recipients. 

Companies belonging to PAJARRACA MADRID. No data will be transferred to third parties, except under legal obligation.

Data processing for participants entering prize draws hosted by Pajarraca Madrid.

Purpose. 

To enable your participation and prize eligibility in draws conducted by PAJARRACA MADRID, and to send you information regarding products, services, bespoke offerings, and promotions from PAJARRACA MADRID.

Legal Basis. 

The legal basis for processing personal data is grounded in the explicit consent provided upon entering our prize draws.

Recipients. 

Companies belonging to PAJARRACA MADRID. No data will be transferred to third parties, except under legal obligation.

Processing of images from video surveillance cameras.

Our premises are equipped with continuous video surveillance systems for security purposes. Images captured by the video surveillance systems will be retained for a maximum period of one month from the time of recording, in accordance with Instruction 1/2006, of November 8, issued by the Spanish Data Protection Agency regarding the processing of personal data for surveillance purposes through camera or videocassette systems.

DATA SUBJECT RIGHTS

For all data processing outlined in this privacy policy, you may exercise your rights of access, rectification, erasure, and objection, alongside the additional rights detailed in our supplementary information.

ADDITIONAL INFORMATION ON DATA PROTECTION

Any data PAJARRACA MADRID may collect through your use and navigation of the website, via our contact forms, by email, or through the contractual relationship established with PAJARRACA MADRID constitutes personal data. When completing any form on our website, certain fields are mandatory and indicated with an asterisk (*). Failure to provide this information will prevent us from fulfilling the specific purpose of the respective form.

Please be advised that, merely through the use and browsing of our website, PAJARRACA MADRID will store data related to:

IP address

Browser version

Operating system

Duration of visit or browsing session on the Website

Such information may be stored via Google Analytics; we therefore refer you to Google's Privacy Policy, as they collect and process such information.

Likewise, if the Google Maps feature is made available on the Website, it may access your location—provided you permit it to do so—in order to provide you with greater precision regarding the distance and/or directions to our locations. In this regard, we refer you to the Privacy Policy used by Google Maps to understand the use and processing of such data.

Such information will not be linked to a specific user and will be stored in our databases by the DATA CONTROLLER solely for the purpose of conducting statistical analysis, implementing improvements to the Website, products, and/or services, and refining business strategy, without being disclosed to any third party. For further information, please visit our Cookie Policy.

Pajarraca Madrid reserves the right to modify or adapt this Privacy Policy at any time. We therefore recommend reviewing it each time you access the Website. In the event that a user has registered on the website and logs into their account or profile, they will be informed upon access if there have been substantial changes regarding the processing of their personal data.

For what purpose do we process your personal data?

The purpose of processing the data collected through the forms available on our website, via email, or under the contractual relationship linking you to PAJARRACA MADRID, will be as outlined, in each case, within the basic data protection information.

How long will we retain your personal data?

At PAJARRACA MADRID, we will retain your personal data for the periods established below.

DATA PROCESSING DATA RETENTION PERIOD

Website contact form.

Consenting to receive marketing communications: Your personal data will be processed until the consent granted for this purpose is revoked. Not consenting to receive marketing communications: Your personal data will be processed for the period strictly necessary to address your request.

User registration

Your personal data will be retained until you cancel your user account. Historical purchase data will be retained until you cancel your user account.

Following the cancellation of the user account, the data will remain restricted in our databases, retained solely until the statute of limitations for potential legal liabilities expires.

Newsletter distribution.

Your personal data will be retained until you cancel your subscription to the PAJARRACA MADRID Newsletter. Unsolicited applications: In accordance with PAJARRACA MADRID's retention policy, your personal data will be retained for a maximum period of ONE YEAR from the receipt of the curriculum vitae. Information provided through the email addresses available on the website: Once we have responded to your inquiry, the data will be stored for a maximum of 6 months as evidence against potential subsequent claims.

Processing of data of users participating in giveaways hosted by PAJARRACA MADRID.

Your personal data will be retained until you unsubscribe from our marketing mailings. Thereafter, it will remain restricted until the expiration of any applicable legal liabilities.

Exclusive to CLIENTS.

Your personal data, collected for contracts, invoices, or other documentation, will be processed until the contractual relationship concludes. Once finalized, and for commercial purposes, your data will be retained for a period of 6 years in compliance with the provisions of the Commercial Code. For tax purposes, your data will be retained for a period of 4 years in compliance with the provisions of the General Tax Law. Marketing communications: Your personal data will be processed until the consent granted for this purpose is revoked.

Video surveillance systems.

Recordings will be retained for a period of ONE MONTH from their capture, in accordance with Instruction 1/2006, of November 8, of the Spanish Data Protection Agency, on the processing of personal data for surveillance purposes via camera or video camera systems, as well as pursuant to Article 22 of the Organic Draft Law on the Protection of Personal Data.

What is the legal basis for processing your data?

The legal bases for the data processing outlined in this privacy policy are:

Execution of a contract for the provision of services. Explicit consent of the data subject for the following data processing activities:

  • Processing of data collected through website contact forms.
  • Processing of data provided in the "work with us" web form in connection with an unsolicited application.
  • Processing of data gathered through your user registration on our website.
  • Processing of data provided when subscribing to the PAJARRACA MADRID Newsletter.
  • Processing of data provided in connection with your unsolicited application.
  • Processing of data provided through the email addresses made available on the website.
  • Processing of client data reflected on invoices and delivery notes.
  • Processing of data of users participating in giveaways hosted by PAJARRACA MADRID.
  • Sending information regarding our products and services/workshops and courses/activities.
  • Compliance with a legal obligation:
    The retention periods for your data once the contractual relationship has ended are based on compliance with the provisions of the Commercial Code.
  • The communication of your data when requested by the Tax Inspectorate is supported by General Tax Law 58/2003, of December 17.
  • Legitimate interest pursued by the data controller.
  • The processing of images captured by video surveillance systems.

To which recipients will your data be communicated?

As stated in the basic information, data will not be transferred to third parties unless required by legal obligation. Where necessary, data may be transferred to the following entities in compliance with a legal obligation:

Data necessary for compliance with legal obligations may be transferred to the Spanish Tax Agency. To the relevant banking institutions to ensure payments are kept up to date.

Should it be requested, your data will be transferred to the Labor Inspectorate.

What are your rights regarding the processing of your data?

As a data subject, you have the right to obtain confirmation as to whether your personal data is being processed, to access your personal data, to request the rectification of inaccurate data, or, where applicable, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected or when you, as the data subject, revoke the consent granted.

PAJARRACA MADRID will process and retain your data in accordance with applicable regulations, without prejudice to your right as a data subject to request, in any event, the restriction of the processing of your data. In certain circumstances, you may exercise your right to data portability, and your data will be delivered in a structured, commonly used, and machine-readable format to you or to the new data controller you designate.

You have the right to withdraw consent at any time for any processing activities for which it was previously granted.

To exercise your rights, please contact us via email at contacto@pajarracamadrid.com

You have the right to lodge a complaint with the Spanish Data Protection Agency should you consider that the exercise of your rights has not been duly addressed. The maximum period for resolving your request shall be one month from its receipt.

Should any of your details change, we kindly ask that you inform us in writing to ensure your information remains accurately updated.